emmisc Posted June 25, 2013 Posted June 25, 2013 username: emmiscserver: steviedomain: euanmorrison.co.uk (I use 'euanmorr' as my cpanel username btw, if that is what you're meaning by username) problem is that the account was suspended from not logging in, but I've managed to forget my password... can't reset the password though because the account is suspended... =/ thanks, EM.
Gourlaykid Posted June 25, 2013 Posted June 25, 2013 Have you tried to use the renew script on the heliohost site http://www.heliohost.org/home/support/scripts/renew
wolstech Posted June 25, 2013 Posted June 25, 2013 Your account was suspended for inactivity as you suspected. You can renew an inactive account yourself by using this script: http://www.heliohost.org/home/support/scripts/renew I've already renewed it for you this time. As for your password, try resetting it again now that your account is unsuspended.
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