Tjoene Posted June 24, 2013 Posted June 24, 2013 Your account was suspended for the following reason: Malware. 6 file(s). HTML.Exploit.CVE_2013_3120 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
kink_alias Posted June 25, 2013 Author Posted June 25, 2013 Hallo, I downloaded the public_html and scanned it with AVG but nothing was found. Can you please give me more information about the suspicious files?
Krydos Posted June 26, 2013 Posted June 26, 2013 Your account is showing up as clean now. Thank you for taking care of this.
Recommended Posts