veer1238 Posted June 23, 2013 Share Posted June 23, 2013 Username : androidzServer : Steviedomain : androidz.tk Link to comment Share on other sites More sharing options...
Ice IT Support Posted June 23, 2013 Share Posted June 23, 2013 That account is not suspended. However, the domain androidz.tk is not pointed to HelioHost. Please set your nameservers to ns1.heliohost.org and ns2.heliohost.org. Link to comment Share on other sites More sharing options...
veer1238 Posted June 24, 2013 Author Share Posted June 24, 2013 Hi sorry i wrote down the wrong domain.Correct domain is androidzapk.tk Kindly check for this domain.Thanksveer Link to comment Share on other sites More sharing options...
Ice IT Support Posted June 25, 2013 Share Posted June 25, 2013 I cannot find a username associated with that domain. Please provide the main domain listed with your account. You can determine which is your main domain by the Stats column (on the left) in cPanel. Link to comment Share on other sites More sharing options...
Krydos Posted June 26, 2013 Share Posted June 26, 2013 @IceITSupport, since his account is suspended he cannot log in to check his main domain. I understand completely why he's having trouble remembering his username. It's because he has like 30 accounts or something. So: Link to comment Share on other sites More sharing options...
Krydos Posted June 26, 2013 Share Posted June 26, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org Link to comment Share on other sites More sharing options...
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