mihir96 Posted June 18, 2013 Share Posted June 18, 2013 Username : mihir96 Server : Stevie Heliohost main domain : winners4ever.in Link to comment Share on other sites More sharing options...
Krydos Posted June 18, 2013 Share Posted June 18, 2013 Your account was suspended for the following reason: Malware. 1 file(s). HTML.Exploit.CVE_2013_3120 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
mihir96 Posted June 19, 2013 Author Share Posted June 19, 2013 I am sorry to say this but my account is still suspended and I am still unable to login into the cpanel system. I dont know of any other way to take backup and fix my website . Can u please redirect me on how to login and fix the problem? The cpanel still shows my account to be suspended Please help me out Link to comment Share on other sites More sharing options...
Ice IT Support Posted June 20, 2013 Share Posted June 20, 2013 Please clear your cache. Link to comment Share on other sites More sharing options...
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