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Posted

I can't access my site www.firstclass.heliohost.org, or login to cpanel (host taking too long to respond)... but the front page and server monitor seem to suggest no problem.

 

Other stevie sites I know are having identical problems.

 

What's going on?

Posted

Very strange. Have I perhaps been IP locked? Though I have no idea why I might have been.

 

I've not got a cached page etc, I have "took too long to respond" - but I have tried that. But as you say, it seems ok from elsewhere... my phone can access the site!

 

Oh, and thanks for the really quick reply.

Posted

Been like this now for ~19 hours. Can't access my own site, let alone administer it. And it appears I'm not alone.

 

I've logged in from my phone to grab a backup of the database... which isn't a good sign.

 

Can we check if my IP is restricted please? 84.92.14.165

 

for info:

username: fcricket

site: firstclass.heliohost.org (but can't access any stevie site)

server: stevie

Posted

If you connect too many times to a server it can sometimes consider it a dos attack and block you to prevent the other websites from going offline while the server deals with all of your connections.

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