[Solved] Queued: Limaperu

[limaperu]

Please help me with mi account

 

a. HelioHost username: limaperu

b. the server account is on: Johnny

c. HelioHost main domain: tablerodemando.heliohost.org

 

Thanks.

[Krydos]

That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted.

 

We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days.

[limaperu]

Yesterday I returned to submit the form and received this email

 

Dear limaperu,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: limaperu (note: case sensitive!)

Domain: tablerodemando.heliohost.org

Control Panel URL: http://tablerodemando.heliohost.org/cpanel

 

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

 

If you would like to check the status of your account in the creation queue, please visit http://www.heliohost.org/scripts/status.php?username=limaperu.

 

Regards,

HelioHost Staff

 

something is wrong with the creation of new accounts??

 

thanks for your help

[Shinryuu]

The script checks for accounts that have not been created, once the account exists in our system the script will say it doesn't exist/can't be found, something like that. But you'll be able to log into the account. You should have received a second email telling you when the account was created.

 

Try using that cpanel url to login to your account, I'm sure you'll find it works and you have a shiny new hosting account.