redberry Posted May 4, 2013 Posted May 4, 2013 i'm so sorry if i've broken any law which I sincerely do not know of ...Below is my account information which I request you help unsuspend Username: tberryDomain: educationisfree.heliohost.orgControl Panel URL: http://educationisfr...host.org/cpanel The FTP accounts is all I use and nothing more.Please help with the renewal... Thank You
Shinryuu Posted May 4, 2013 Posted May 4, 2013 That account isn't suspended, most likely you've used a large amount of FTP connections and our system blocked your IP.
redberry Posted May 4, 2013 Author Posted May 4, 2013 thanks for your response moderator.....Please how can you help restore my IP because it's true i haven't used the account of late because i was ill..... Thank You
Krydos Posted May 5, 2013 Posted May 5, 2013 Our log files only go back so far so I can't tell you exactly when or why your IP got blocked. Probably related to FTP as Shinryuu said. Try connecting to your account now.
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