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Posted

Username-contest

Domain-http://fbcontest.heliohost.org/

Server-Johnny

Problem:

 

When I Go to my cpanel and type in my user "contest" and type my password "*******" , It says invalid login. I reseted 3 times.. It says password changed .And still when I type my password it says invalid login. I created it 3 or 4 days ago but I couldn't even enter the cpanel for once..!!! So I need help to gain access to cpanel of my domain..

Posted

Sounds like brute force is enabled on your account. Please give it some time, or wait for an admin to manually disable brute force on your account.

Posted

Sounds like brute force is enabled on your account. Please give it some time, or wait for an admin to manually disable brute force on your account.

Correct. The account owner tried logging into the account with the wrong password so many times that it would have been several weeks before his account would have been cleared of the brute force protection automatically. I have reset the protection on your account, but make sure you use the correct password. If it says invalid login don't just start randomly guessing passwords because then the system assumes you are a robot or a hacker trying to break into accounts and blocks you. The more wrong guesses you make the longer the block lasts.

 

Try logging into your account http://heliohost.org/ ONCE. If it does not work, try resetting your password http://johnny.heliohost.org:2082/ ONCE. If that doesn't work post here again and we can manually reset your password, test your account, and email the new password to you.

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