xoxoeye Posted April 5, 2013 Share Posted April 5, 2013 I cannot receive the Email of resetting the password of CPanel. Link to comment Share on other sites More sharing options...
Krydos Posted April 5, 2013 Share Posted April 5, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
xoxoeye Posted April 5, 2013 Author Share Posted April 5, 2013 cPanel: ispacemaindomain: ispace.heliohost.org Link to comment Share on other sites More sharing options...
Krydos Posted April 5, 2013 Share Posted April 5, 2013 Did you check your spam folder? Link to comment Share on other sites More sharing options...
xoxoeye Posted April 5, 2013 Author Share Posted April 5, 2013 Yes, I've checked all the folders. Can you help me change the passwd? Link to comment Share on other sites More sharing options...
Krydos Posted April 5, 2013 Share Posted April 5, 2013 The last login to that account was about an hour ago from the same IP address you've been posting from. If you can log into your account you can change your own password using this link http://johnny.heliohost.org:2082/frontend/x3/passwd/index.html If that doesn't work let us know and we can do a manual password reset for you. Link to comment Share on other sites More sharing options...
xoxoeye Posted April 5, 2013 Author Share Posted April 5, 2013 Thanks for your work. However, it is still not working. Maybe you should do a manual pwd reset for me, thanks. Link to comment Share on other sites More sharing options...
Shinryuu Posted April 5, 2013 Share Posted April 5, 2013 Done, tested to work and sent to the email you registered with. Link to comment Share on other sites More sharing options...
xoxoeye Posted April 5, 2013 Author Share Posted April 5, 2013 Thanks, it works!!! Link to comment Share on other sites More sharing options...
Krydos Posted April 5, 2013 Share Posted April 5, 2013 Now that you can log in you might want to verify that your contact email address is correct. Link to comment Share on other sites More sharing options...
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