xoxoeye Posted April 5, 2013 Posted April 5, 2013 I cannot receive the Email of resetting the password of CPanel.
Krydos Posted April 5, 2013 Posted April 5, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on
xoxoeye Posted April 5, 2013 Author Posted April 5, 2013 cPanel: ispacemaindomain: ispace.heliohost.org
xoxoeye Posted April 5, 2013 Author Posted April 5, 2013 Yes, I've checked all the folders. Can you help me change the passwd?
Krydos Posted April 5, 2013 Posted April 5, 2013 The last login to that account was about an hour ago from the same IP address you've been posting from. If you can log into your account you can change your own password using this link http://johnny.heliohost.org:2082/frontend/x3/passwd/index.html If that doesn't work let us know and we can do a manual password reset for you.
xoxoeye Posted April 5, 2013 Author Posted April 5, 2013 Thanks for your work. However, it is still not working. Maybe you should do a manual pwd reset for me, thanks.
Shinryuu Posted April 5, 2013 Posted April 5, 2013 Done, tested to work and sent to the email you registered with.
Krydos Posted April 5, 2013 Posted April 5, 2013 Now that you can log in you might want to verify that your contact email address is correct.
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