bcsadmin Posted March 28, 2013 Share Posted March 28, 2013 attemping to add a parked domain to bcscentral.heliohost.orgThe message isError from park wrapper: bcscentral.info is already configured. Sorry, that domain is already setup (remove it from httpd.conf) I could not find http,.conf (and if present, haven't modified it)-------update: bcscentral.info now goes to suspendedpage.cgi The other problem - with the "queued" page showing up in Firefox - also persists. The site is accessible via http://bcscentral.heliohost.org/index.html (and without "/index.html" in other browsers) 1 Link to comment Share on other sites More sharing options...
Krydos Posted March 29, 2013 Share Posted March 29, 2013 Error from park wrapper: bcscentral.info is already configured. Sorry, that domain is already setup (remove it from httpd.conf) bcscentral.info now goes to suspendedpage.cgiThat's because cPanel doesn't let you add domains to your account that already belong to another account. The reason that the suspended page is shown is because the account that the domain in question belongs to is suspended for inactivity since the last time the owner logged in was October 7th 2012. If you are the owner of both accounts you can renew the inactive account using this tool http://www.heliohost.org/home/support/scripts/renew and then delete the old account using this tool http://www.heliohost.org/home/support/scripts/delete Keep in mind that each user is allowed only one active account so if you are the owner of both accounts and you don't delete one or the other all of your accounts could be suspended for breaking the one account rule. Once the old account is deleted the domain will be freed up and you will be able to add it to your new account. Link to comment Share on other sites More sharing options...
bcsadmin Posted March 29, 2013 Author Share Posted March 29, 2013 I have no idea as to the cpanel name of any older account, so I can't use the link. I'm assuming that "old" and "inactive" refer to the same account in your post. Link to comment Share on other sites More sharing options...
Shinryuu Posted March 29, 2013 Share Posted March 29, 2013 The inactive account was registered from an IP in the same block as yours with an email similar to your current account's email, so I'm sure you're the same user. I notice there's a typo in the old account's email so you likely never got registration emails from us. Link to comment Share on other sites More sharing options...
Krydos Posted March 29, 2013 Share Posted March 29, 2013 Good catch, Shinryuu. ".om" doesn't always work as well as ".com" Since the old account in question has never been logged into by the owner I went ahead an deleted it for you. Bonus lame joke: Q: What TLD do Buddhist monks prefer?A: .om Link to comment Share on other sites More sharing options...
bcsadmin Posted March 29, 2013 Author Share Posted March 29, 2013 The good news is that the "suspended" page doesn't appear. However, now http:// bcscentral.info goes to Not Found The requested URL / was not found on this server.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Link to comment Share on other sites More sharing options...
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