Guest fangd123 Posted March 11, 2013 Share Posted March 11, 2013 I'm a student from China and want to bulid my own website. However, I found that I cannot use ftp software(FileZilla) to upload files, but it's OK to use cPanel X to edit my website. I cut a picture about the problem, can you tell me what happened about that? Link to comment Share on other sites More sharing options...
Shinryuu Posted March 11, 2013 Share Posted March 11, 2013 As you probably know your country's firewall is less than friendly, and Stevie's regular Shared IP is blocked by it. I've moved your post to the Customer Service forum, when an admin gets on they'll change your IP to one that's allowed through the firewall and let you know. Link to comment Share on other sites More sharing options...
Krydos Posted March 11, 2013 Share Posted March 11, 2013 Your account has been moved to an IP address that should be visible in China. Let us know if you're still having trouble connecting. Link to comment Share on other sites More sharing options...
Guest fangd123 Posted March 12, 2013 Share Posted March 12, 2013 OK! Now I can use it, thank you! Link to comment Share on other sites More sharing options...
Shinryuu Posted March 12, 2013 Share Posted March 12, 2013 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
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