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[Solved] Cannot Connect To My Website Via Ftp


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Guest fangd123
Posted

I'm a student from China and want to bulid my own website. However, I found that I cannot use ftp software(FileZilla) to upload files, but it's OK to use cPanel X to edit my website. I cut a picture about the problem, can you tell me what happened about that?

post-41726-0-76056000-1362978065_thumb.jpg

Posted

As you probably know your country's firewall is less than friendly, and Stevie's regular Shared IP is blocked by it. I've moved your post to the Customer Service forum, when an admin gets on they'll change your IP to one that's allowed through the firewall and let you know.

Posted

Your account has been moved to an IP address that should be visible in China. Let us know if you're still having trouble connecting.

Guest fangd123
Posted

OK! Now I can use it, thank you!

Guest
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