gacanepa Posted March 6, 2013 Posted March 6, 2013 a. HelioHost username: gacanepab. the server your account is on: johnnyc. your HelioHost main domain: www.gabrielcanepa.com.arPlease let me know if you need any further details in order to reactivate my account. You can always reach me at my email gacanepa(at)gmail(dot) Thanks a lot .
Shinryuu Posted March 6, 2013 Posted March 6, 2013 Your account was suspended for the following reason: Malware. 1 file(s). HTML.Exploit.CVE_2013_0026 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
Krydos Posted March 9, 2013 Posted March 9, 2013 Your account is showing up as clean now. Thank you for taking care of this.
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