tromble Posted February 15, 2013 Share Posted February 15, 2013 Do we have to make the request here first before making the payment? I would also like to request a dedicated IP. Link to comment Share on other sites More sharing options...
Shinryuu Posted February 15, 2013 Share Posted February 15, 2013 Pay, you'll get a transaction ID, let us know and we'll tell you when we see that transaction that you have a shiny new dedicated IP. Link to comment Share on other sites More sharing options...
tromble Posted February 15, 2013 Author Share Posted February 15, 2013 I just sent the payment, should I post it here? It ends in 90W. Link to comment Share on other sites More sharing options...
Krydos Posted February 15, 2013 Share Posted February 15, 2013 The transaction ID isn't really necessary, but knowing your Heliohost username so we know which account to grant the dedicated IP to is. Also, it can take a few days for the payment to go through depending on the banks involved and paypal. Once the transaction is finalized you will receive your dedicated IP address. Link to comment Share on other sites More sharing options...
Krydos Posted February 23, 2013 Share Posted February 23, 2013 Ok, the paypal payment has cleared. Now if we only knew which account belonged to you we could assign that account a dedicated IP address. Link to comment Share on other sites More sharing options...
Krydos Posted March 1, 2013 Share Posted March 1, 2013 You have three options:If you're still wanting a dedicated IP address you must let us know what Heliohost hosting account is associated with the dedicated IP payment.If you're wanting a refund just let us know, but you're quickly running out of time for one to be issued.If you're wanting your $12 to be considered a donation to keep Heliohost running you have our thanks, and you don't need to respond to this thread in any way.This is the last time I bump your thread so 7 days from now if there are no new responses this thread will be automatically flagged as inactive and closed. Link to comment Share on other sites More sharing options...
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