[Solved] Suspended: Panela

[panela]

Server: Stevie

Domain: pelaterapia.tk

cPanel username: panela

 

Hello helionet team. I got my account suspended. I do not know why. I know I'm somewhat active. thank you.

[Ice IT Support]

You were suspended for having multiple accounts: panela, automoti, ser, donabent, especial, googlucu, guerra, mundo, and virtual. Please select the account you wish to keep, the others will be removed.

[panela]

Excuse me, I share my IP with other people. I thought I had no problems. I'll let other people to cancel their accounts. I would just continue with my account username that is panela.

 

Thanks for the help.

[Krydos]

Perhaps if you explain the situation a little more we can make an exception in the system to allow you and these other people to all have accounts without fear of being suspended. Is this place that you all logged in from a school, a private residence, a workplace, an internet cafe? How do you know these other people? Are they your family members, coworkers, fellow students, random strangers that you've never met before? To me all of the accounts even look exactly the same to me with slight variations of colours and topics so unless you can explain further I am leaning towards agreeing with the automatic system that it is all one person with 9 accounts.

 

Anyways, the account panela has been unsuspended, and the other eight will remain suspended for now pending further explanation.

[panela]

Hello Krydos. Thank you for your attention.

We are a group of students who are learning new technologies. As we work together, we use similar tools. We use the same IP because that sailed ma internet in one place. Thanks for the help and sorry.