dante Posted January 29, 2013 Posted January 29, 2013 a. danteb. johnnyc. moderninferno.com Hi,I'm unable to both login to cpanel (tried to retrieve password twice) nor use the renew feature (says it's not suspended). Thanks for your help!
Ice IT Support Posted January 30, 2013 Posted January 30, 2013 Your account is not suspended, it appears brute-force protection is enabled on your account. Please wait for an admin to disable brute-force.
Krydos Posted January 30, 2013 Posted January 30, 2013 Brute force protection was not enabled on this account. Your account password has been reset, tested, and emailed to your contact email address. Keep in mind that both the password and your username are case sensitive and must be typed exactly as they appear in the email. Let us know if you are still unable to log into your account.
dante Posted January 30, 2013 Author Posted January 30, 2013 Login works now, thanks for all your help!
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