scitechsolutions Posted January 21, 2013 Posted January 21, 2013 I have registered for hosting service on stevie server but still account is not giving a well setup account please check for the problem and let me know domain : scitechsolutions.co.inusername : scitechsserver : stevie Even its not shown in queued accounts Quote
Shinryuu Posted January 21, 2013 Posted January 21, 2013 Your NS records are set to Name Server:NS1.BH-PK-1.WEBHOSTBOX.NET Name Server:NS2.BH-PK-1.WEBHOSTBOX.NET to be hosted with us they need to be set to ns1.heliohost.org and ns2.heliohost.org. Quote
scitechsolutions Posted January 21, 2013 Author Posted January 21, 2013 Surely I want to change that is why I am applying but till then my site will be down so i want to first setup my site on the server then I will change NS records so if possible please setup my account.. Thanks and regardsscitech Quote
Shinryuu Posted January 21, 2013 Posted January 21, 2013 How long ago did you create your account? Quote
Krydos Posted January 21, 2013 Posted January 21, 2013 How long ago did you create your account?His account was created 12 minutes after his first post.if possible please setup my account.. The account creation process is fully automated. Posting on the forums neither speeds up the process nor slows it down. All new domains added to our hosting can be expected to show queued for up to 24 hours after you add them. Quote
scitechsolutions Posted January 21, 2013 Author Posted January 21, 2013 I, Deleted my account through script Since i was not getting my account in queued list too then i posted and again registered for fresh one.. That is how account registration is after my post.. Quote
Shinryuu Posted January 21, 2013 Posted January 21, 2013 Unless you get an email about an error being encountered during account installation, in 22 hours scroll to the bottom of http://heliohost.org and login, if you're successful then your account is good to go. Quote
Krydos Posted January 21, 2013 Posted January 21, 2013 He should already be able to log in. It just takes 24 hours from when the account is created for the queued page to go away. Quote
Shinryuu Posted January 21, 2013 Posted January 21, 2013 took several hours before my johnny acct let me in. *shrug* Quote
Krydos Posted January 21, 2013 Posted January 21, 2013 Account creation is based on server load. If the load is high accounts are created slower or not at all. If the load is low accounts are created nearly instantly. Also account creation is automatically halted during nightly maintenance to prevent conflicts from occurring. So it all boils down to the amount of time it takes for an account to be created can be rather random. Quote
Shinryuu Posted January 21, 2013 Posted January 21, 2013 Wait, we have nightly maintenance? o_O I've never noticed. Quote
scitechsolutions Posted January 21, 2013 Author Posted January 21, 2013 My account still not in queue and also i cant login.. Please help Quote
Shinryuu Posted January 21, 2013 Posted January 21, 2013 Check your email's Junk/Spam folder, see if there's an email from us there about account creation errors. Quote
Krydos Posted January 21, 2013 Posted January 21, 2013 Check your email's Junk/Spam folder, see if there's an email from us there about account creation errors.His account was created and active 12 minutes after his first post. I'm guessing he has port 2082 blocked in his firewall. Unfortunately if you have port 2082 blocked and you refuse to change your nameservers you cannot log into your account. Two options to fix your inability to log in:1. Allow connections on port 2082. Then log in at http://heliohost.org/2. Set your nameservers to ns1.heliohost.org and ns2.heliohost.org then you can log in with port 80 at http://cpanel.scitechsolutions.co.in/ Quote
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