vaidya Posted January 13, 2013 Share Posted January 13, 2013 vaidyastievevaidyacare.cu.ccvaidyacare.co.ccmy accountr has been suspended. please activate it and suggest me how to know that the site is using more data. how to put it within limit. i have requested through the process that delete vaidyacare.co.cc and transfer to vaidyacare.cu.cc . because co.cc has been out from service. but it has not been changed.please activate to delete more fileregards Link to comment Share on other sites More sharing options...
Krydos Posted January 13, 2013 Share Posted January 13, 2013 Your account was suspended for the following reason: Malware. 2 file(s). Heuristics.Phishing.Email.SpoofedDomain FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
vaidya Posted January 13, 2013 Author Share Posted January 13, 2013 can i delete all files and domain to get with only vaidyacare.cu.cc. what is the process? What i can know that is mail service , can i delete all file and domain to get only vaidyacare.cu.cc Link to comment Share on other sites More sharing options...
Krydos Posted January 13, 2013 Share Posted January 13, 2013 I have no idea what you're trying to say or ask, but here are the files you need to remove: /home/vaidya/public_html/email/hivemessage/7a20bdab0509dfdcd7f7e1f556e63e4f/message_6747a76cfa98395f1923e7595c491aaf.dat /home/vaidya/public_html/email/hivemessage/7a20bdab0509dfdcd7f7e1f556e63e4f/message_1623f8e638f8da822679b40c9bea9144.dat Failure to remove or clean those files within 10.5 hours will result in your account being suspended again. Link to comment Share on other sites More sharing options...
Shinryuu Posted January 13, 2013 Share Posted January 13, 2013 can i delete all files and domain to get with only vaidyacare.cu.cc. what is the process? What i can know that is mail service , can i delete all file and domain to get only vaidyacare.cu.cc If the cu.cc is linked as an add-on or parked domain remove it through cPanel, then you can use the domain change to set it as your main domain. First fix the malware though, you've about 9 1/2 hrs on that. Link to comment Share on other sites More sharing options...
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