ravenx30 Posted January 11, 2013 Posted January 11, 2013 cPanel username : ravenx30current main domain : crabtree.heliohost.orgserver : johnnynew domain : electrosavings.co.uk i can't change main domain manually in http://heliohost.org/home/support/scripts/domain thought it would be easier to copy and paste and add my problem to this thread as I am having the same issue. Used the script seemed to be ok but been over 24hrs no change. Thanks guys! :)/&--#62; support recieved via chat. i had this ~/public_html/www.electrosavings.co.uk this was my problem.. i deleted it and awaiting fix
Krydos Posted January 12, 2013 Posted January 12, 2013 You can't change your main domain to a domain that you already have set up as a parked or addon domain. So, you have to delete the domain from your account before you change it to your main domain. It looks like you had electrosavings.co.uk as an addon domain. Then you tried to change your main domain to it while it was still active as an addon domain. This failed, and then you deleted the addon domain. What happens when you try the main domain tool now? http://heliohost.org/home/support/scripts/domain
ravenx30 Posted January 14, 2013 Author Posted January 14, 2013 Hi, I ran the script as requested. My login now takes me directly to the correct root in cpanel. :D/&--#62; When i enter the url for my site into a browser, however, I am now getting the 'Server not Found' error! :(/&--#62; yes i cleared my cache, via browser and command prompt (ipconfig /flushdns) but still no joy. I also used my phone and other pc to try accessing it and same error. I even made a tempory index file to try and access that but same 'server not found' error? A few hours after i ran the script, when i typed my url it showed the que page.. so unsure what is going wrong.. Thanks for the support. ps. been over 48 hours since last run that script.
Krydos Posted January 14, 2013 Posted January 14, 2013 Yeah, there was a problem. This time when you tried to change your main domain it worked, but it didn't create the DNS entries that it needed to or maybe it did create them but then they got deleted for some reason. I guess this is the reason that we always suggest using addon domains and parked domain instead of changing the main domain. Changing the main domain has a lot more chances to mess everything up. Anyways, everything looks set up correctly now and we just need to wait for it to start working. Let us know if it still isn't working after 24 hours.
ravenx30 Posted January 14, 2013 Author Posted January 14, 2013 Hey Krydos, The url is working now so what ever you did it works! [sOLVED]
ravenx30 Posted January 16, 2013 Author Posted January 16, 2013 Hey Krydos, sub-domain = http://secure.electrosavings.co.uk I made a subdomain to host my store but is in qued mode and its been 48hrs. Just hope that it will work once it finally becomes active XD Didn't realise subdomains got qued too :-/ NEVERMIND ITS WORKING NOW.. Regards, Ravenx30
Shinryuu Posted January 16, 2013 Posted January 16, 2013 Didn't realise subdomains got qued too :-/ Parked and Addon domains are queued up too, sorry.
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