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Posted

Today I got an email saying that I my account has been suspended for inactivity because I have not logged on since 12/02/12.

 

I know that I have logged into this form during December. Made a post on 12/12/12.

http://www.helionet....6574#entry86574

I thought that logging into the forum counted towards your monthly login. If so, maybe my forum account is not connected to my domain account.

 

I logged into cpanel, but that does not tell me when the last time I logged in, but I thought that I logged in after 12/02/12.

If somebody gets the time would they check if I logged into cpanel during December.

 

Filled out the form from the link in the email and everything appears to be ok, can access cpanel, website and ftp. Did not check anything before filling out the form.

Server: stevie

Domain: domainfwd

Cpanel: domainfw

Forum: raymond01

Posted

Today I got an email saying that I my account has been suspended for inactivity because I have not logged on since 12/02/12.

 

I know that I have logged into this form during December. Made a post on 12/12/12.

http://www.helionet....6574#entry86574

I thought that logging into the forum counted towards your monthly login. If so, maybe my forum account is not connected to my domain account.

Host accounts and forum accounts are completely separate. Logging into the forum does not count for monthly login, only cpanel logins do. Also, forum accounts don't expire, only hosting accounts do.

 

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