[Solved] Queued: Izeln

[izeln]

heliohost account: izeln

server: stevie

 

[Krydos]

For some reason you've got a Johnny IP set as your A record on that domain which isn't going to work because your account is on Stevie. You can see your current A record with this link http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=izelnakri.com+&rec=A

 

To find your account's shared IP address you just need to log in http://heliohost.org/ Then along the left side of the screen there is a box labeled stats. Click "expand stats" if you haven't already, and locate the header "shared IP address". The number next to that is what you need to use for your A record which your account is set by default to use unless you change it. You can use this link http://stevie.heliohost.org:2082/frontend/x3/zoneedit/advanced.html to delete the invalid records, and make sure all of your A records (except for localhost) have the IP address that matches what you found as your shared IP address, and localhost will be 127.0.0.1

 

Let us know if you're having trouble getting the IP addresses straightened out.

[izeln]

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[Krydos]

My problem is solved, thanks a lot.

No problem.

could you delete this entire thread?

Why?

 

Most of the benefit of having a forum for customer service is that future users can search for similar issues and find a resolution without even needing to make their own post. Deleting this thread would make the effort I put into creating my above post wasted.

[izeln]

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[Krydos]

Just edit your post then.