mandytw Posted December 31, 2012 Share Posted December 31, 2012 Hi there, I've changed my domain name from mandytw.co.cc to mandytw using the scripts provided by helionet but for some reason, the old domain name seems still to be registered. Can anyone at support do a quick check for me and tell me what the problem is? Thanks 1 Link to comment Share on other sites More sharing options...
Krydos Posted December 31, 2012 Share Posted December 31, 2012 "mandytw" isn't a valid domain. Do you mean mandytw.heliohost.org, mandytw.tk, mandytw.cu.cc, mandytw.com, or what? Link to comment Share on other sites More sharing options...
mandytw Posted December 31, 2012 Author Share Posted December 31, 2012 mandytw.com. My cpanel only ever refers to mandytw.co.cc. I tried to change the domain name from mandytw.co.cc to mandytw.com using the script (http://www.heliohost.org/home/support/scripts/domain). I also changed the nameservers at my domain name registrar (Godaddy) but nothing seems to have worked. Heliohost (Domain) Dig NS - ; &--#60;&--#60;&--#62;&--#62; DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5 &--#60;&--#60;&--#62;&--#62; @ns1.heliohost.org www.mandytw.com; (1 server found);; global options: printcmd;; Got answer:;; -&--#62;&--#62;HEADER&--#60;&--#60;- opcode: QUERY, status: SERVFAIL, id: 32840;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION:;www.mandytw.com. IN A ;; Query time: 12 msec;; SERVER: 65.19.143.3#53(65.19.143.3);; WHEN: Mon Dec 31 06:31:17 2012;; MSG SIZE rcvd: 33 Heliohost (Domain name) Dig NS ; &--#60;&--#60;&--#62;&--#62; DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5 &--#60;&--#60;&--#62;&--#62; @ns1.heliohost.org www.mandytw.co.cc; (1 server found);; global options: printcmd;; Got answer:;; -&--#62;&--#62;HEADER&--#60;&--#60;- opcode: QUERY, status: NOERROR, id: 16086;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0 ;; QUESTION SECTION:;www.mandytw.co.cc. IN A ;; ANSWER SECTION:www.mandytw.co.cc. 14400 IN CNAME mandytw.co.cc. ;; AUTHORITY SECTION:mandytw.co.cc. 86400 IN SOA ns1.heliohost.org. ashoat.gmail.com. 2012122301 86400 7200 3600000 86400 ;; Query time: 0 msec;; SERVER: 65.19.143.3#53(65.19.143.3);; WHEN: Mon Dec 31 06:33:47 2012;; MSG SIZE rcvd: 118 Link to comment Share on other sites More sharing options...
Ice IT Support Posted January 1, 2013 Share Posted January 1, 2013 There seems to be no A record associated with this domain. No worries, your nameservers are set correctly. Another user seems to have the same issue (http://www.helionet.org/index/topic/14501-domain-issue/). I wonder how many are experiencing this... Link to comment Share on other sites More sharing options...
Krydos Posted January 2, 2013 Share Posted January 2, 2013 Ok, it looks like you tried to change your domain to "http://www.mandytw.com" Can you try using http://www.heliohost.org/home/support/scripts/domain again and this time type "mandytw.com" as your domain. Cpanel automatically creates a CNAME record for www. and http:// isn't actually part of your domain name; it's just the protocol. Let us know if you're still having issues changing your main domain. Link to comment Share on other sites More sharing options...
mandytw Posted January 2, 2013 Author Share Posted January 2, 2013 Hi thanks for the replies. I've just done as you said and tried changing the domain name using the script AND "mandytw.com" as the name change result rather than "http://www.mandytw.com." Let's see if that works. I'll wait the 48 hours required and hope it pans out. Cheers. Link to comment Share on other sites More sharing options...
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