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[Solved] Very Slow Cpanel On Stevie Server


Radel46

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It's loading as fast as ever for me, and there hasn't been any high load on Stevie today. Could you post a traceroute to the server to rule out network latency?

Pardon me :mellow: i'm forget that i'm on johnny server.. just woke up and too hurry to post my problem..

 

Tracing route to johnny.heliohost.org [64.62.211.131]

over a maximum of 30 hops:

 

1 7 ms 8 ms 25 ms 10.57.0.1

2 12 ms 11 ms 10 ms be8-cg03-pe04.fast.net.id [202.73.96.25]

3 11 ms 9 ms 10 ms be8-cg03-pe04.fast.net.id [202.73.96.25]

4 19 ms 20 ms 20 ms fm-dyn-111-95-245-105.fast.net.id [111.95.245.105]

5 27 ms 27 ms 25 ms fm-dyn-111-95-247-106.fast.net.id [111.95.247.106]

6 25 ms 52 ms 27 ms 203.208.192.153

7 89 ms 26 ms 26 ms 203.208.152.213

8 206 ms 195 ms 229 ms ge-4-0-4-0.sngc3-cr1.ix.singtel.com [203.208.182.86]

9 222 ms 208 ms 208 ms 203.208.171.238

10 210 ms 206 ms 230 ms paix.he.net [198.32.176.20]

11 199 ms 225 ms 195 ms 10gigabitethernet1-2.core1.fmt1.he.net [184.105.213.65]

12 210 ms 218 ms 208 ms connex-internet-services-inc.gigabitethernet6-4.core1.fmt1.he.net [216.218.217.178]

13 218 ms 218 ms 237 ms johnny.heliohost.org [64.62.211.131]

 

Trace complete.

 

I don't why the loads speed of johnny cpanel is unstable..

sometimes it fast.. sometimes it slow.. :(

 

 

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CPanel loads slowly when the server is experiencing high load. Johnny has had high load on and off all day so that definitely explains that.

then, what should I do to prevent and avoid me from johnny high load server that can make my webiste and cpanel load fast?

 

I've got a big problem!

my website was down!

but my cpanel was up!

what's happen?

http://unknownexperiment97.heliohost.org/

 

my problem not solved :|

should i move to stevie server?

--

now my cpanel is down :(

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Basically the Johnny server is our more experimental server. That's why there are the all the warnings on the creation page.

Johnny offers the full Heliohost feature set. While this may sometimes lead to instability, it allows HelioHost to isolate such instability to the customers that need it.

And we also put the server uptime right there too, which Stevie is currently 99.93% uptime, and Johnny is 89% uptime. Before we had Johnny available Stevie was just as unstable as Johnny is now, but by buying another server we can have one fast server that focuses on uptime and stability and another server that focuses on offering all available services no matter the consequences.

 

It should also be noted that users on Stevie have a much higher chance of being suspended because if one account is hogging all the resources it slows everything down for everyone else. On Johnny you're allowed a lot more leniency and only the most severe cases get suspended.

 

If you decide you want to move to Stevie here are the instructions. http://wiki.helionet.org/Moving_your_account

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Should also note that if your site requires ASP, JSP, or RoR you're stuck, unless you go for paid hosting, which depending on the range of services offered could be as-bad/worse than us. If you do static HTML/CSS or script with CGI, PHP or Perl then by all means flip servers.

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my problem not solved! :|

Don't know what else to tell you then. Djbob (one of the administrators) has a trip planned to perform a hardware upgrade that should help reduce the load the next time he's in the same state as the servers. Some days on Johnny are better than others. It all just depends on how much load everyone is causing.

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my problem not solved! :|
Don't know what else to tell you then. Djbob (one of the administrators) has a trip planned to perform a hardware upgrade that should help reduce the load the next time he's in the same state as the servers. Some days on Johnny are better than others. It all just depends on how much load everyone is causing.

That's a good plan :D I appreciate it very much :D

Btw, may i create two account?

one in johnny

one in stevie

there is my reason:

when my johnny site is down

it will redirect to stevie

maybe it's confused for me, but i think it's good idea, isn't it? ;)

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