[Solved] Not Able To Access My Website

[nirmal6259]

Hello,

 

HelioHost username : abhinav

Server my account is on: stevie

HelioHost main domain: mokshh.com

 

I am unable to access my website 'www.mokshh.com' for almost a week now. I am not sure what could be the reason. Any help would be appreciated. I am getting the following error message:

 

This website is temporarily unavailable, please try again later.

 

Regards,

[Shinryuu]

Here is the source for your index page:

&--#60;!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN"
  "http://www.w3.org/TR/html4/strict.dtd"&--#62;
&--#60;html&--#62;
This website is temporarily unavailable, please try again later.

&--#60;!-- pageok --&--#62;
&--#60;!-- 01 --&--#62;
&--#60;!-- --&--#62;
&--#60;/html&--#62;

 

Your site seems to be otherwise fine, I guess you left that message and forgot?

 

EDIT: Scratch that, seems cpanel.mokshh.com isn't a valid subdomain for your site and mokshh.com/cpanel gives the same silly message, that's weird, so i checked your dns records and got:

 

mokshh.com

• host: mokshh.com
  
• type: A
  
• ip: 64.202.189.170
  
• class: IN
  
• ttl: 3600
  

• host: mokshh.com
  
• type: SOA
  
• mname: ns39.domaincontrol.com
  
• rname: dns.jomax.net
  
• serial: 2012120401
  
• refresh: 28800
  
• retry: 7200
  
• expire: 604800
  
• minimum-ttl: 3600
  
• class: IN
  
• ttl: 3600
  

• host: mokshh.com
  
• type: MX
  
• pri: 0
  
• target: smtp.secureserver.net
  
• class: IN
  
• ttl: 3600
  

• host: mokshh.com
  
• type: NS
  
• target: ns39.domaincontrol.com
  
• class: IN
  
• ttl: 3600
  

• host: mokshh.com
  
• type: NS
  
• target: ns40.domaincontrol.com
  
• class: IN
  
• ttl: 3600
  

• host: mokshh.com
  
• type: MX
  
• pri: 10
  
• target: mailstore1.secureserver.net
  
• class: IN
  
• ttl: 3600
  

so apparently your domain isn't hosted by us, but by domaincontrol.

[Krydos]

I am not sure what could be the reason.

To host your site with us the easiest way is to log into the registrar that you bought that domain from and set the nameservers to ns1.heliohost.org and ns2.heliohost.org Then when you go to that domain you will see the files that you put on your Heliohost account.