[Solved] Suspended: Erick14

[ErickE]

User: erick14

Server: Stevie

Domain: erick14.com

 

Hi, my account was suspended and I do not know why, can someone tell me why?

Sorry for my bad english, i'm brazilian

[Ice IT Support]

Your account was suspended for:

Malware. 1 file(s). WIN.Trojan.Zapchast-1003 FOUND

I have unsuspended your account so you may solve this issue. Please remove these files within 24 hours. Failure to do so will result in a re-suspension until an admin can delete them for you.

[ErickE]

Your account was suspended for:

Malware. 1 file(s). WIN.Trojan.Zapchast-1003 FOUND

I have unsuspended your account so you may solve this issue. Please remove these files within 24 hours. Failure to do so will result in a re-suspension until an admin can delete them for you.

 

Where is this malware?

What the file?

I'll delete immediately!

[Krydos]

Your account is showing up as clean now. Thank you for taking care of this.

[ErickE]

Your account is showing up as clean now. Thank you for taking care of this.

 

Ohhh yea, thanks for all