[Inactive] Unable To Reset Password

[erikg86]

Hey everyone,

 

I have forgotten my password for my cPanel login. I have recently re-activated my account. When I request a password reset, I am sent an email. In the email I am asked to paste the code into the textbox. However when I paste the code and click proceed, nothing happens.

 

I would very much appreciate some insight into this.

[Krydos]

Please post the following information:

• Your cPanel username
  
• Your main domain
  
• The server that you are on
  

[erikg86]

Hi there,

 

Thanks a lot for your response and I apologize for the lateness of my own.

 

CPanel Username: erikg

Domain: erikgruber.co.cc Oh damn. I just read that co.cc domains have been down since November. I'm going to have to get a different one.

Server: Johnny

 

Thanks again.

 

Regards,

 

Erik

[erikg86]

I grabbed a domain from cu.cc. I know that doesn't really help this particular situation.

 

On another note, I looked through my emails and I think I accidentally registered my domain as egruber.co.cc. Although, I am pretty sure I changed it to erikgruber on heliohost but maybe you guys still have it listed as the egruber one.

[Ice IT Support]

Your main domain is still listed as erikgruber.co.cc. Are you still unable to access your account?