rahul758 Posted November 27, 2012 Posted November 27, 2012 I have updated my NS records to ns1.heliohost.org ans ns2.heliohost.org I have checked this change at registrar using various network tools on web and change is visible there but my hosting server is still not changed .. why this is happening.. My domain name : http://ultimatesmsapi.tk
Krydos Posted December 2, 2012 Posted December 2, 2012 Your account was suspended permanently due to large number of abuse suspensions so it doesn't matter what you set your nameservers to. For unsuspended accounts in good standing once the nameservers are changed it can take up to the TTL of the ns value for all computers to access the site from the current host instead of the old host. The reason for this is because the value gets cached and as the cache expires on various servers and computers they check the value again and get updated to the correct new value. During the change over time some computers will try to access the website on the old server and some will access the new server, so for the most seamless change over from old host to new host you can keep both sites active until all requests are going to the new server. Keeping your two sites synced with the same information during this transition depends on the type of site, but one solution is to set up both sites to use the same database on the new server before you change the nameservers. Obviously this might not work for all websites though. Also useful is the information that the correct nameservers for hosting a site on Heliohost is: ns1.heliohost.org ns2.heliohost.org
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