leandrinhomayer Posted November 21, 2012 Posted November 21, 2012 username: leandrolaccount is on: Johnnymain domain: http://lm23.co.cc
Shinryuu Posted November 21, 2012 Posted November 21, 2012 Since you're listing a co.cc as a main domain I have to ask, are you sure you're suspended? If you're one of the 2286 co.cc domains hosted on Heliohost service you may have noticed that your website hasn't been working the last few days. This is NOT because Heliohost is offline, but rather the http://co.cc/ service is offline. Heliohost has no control over what domain registrars do so unfortunately we can't get your domain working again. If you've been affected by this co.cc downtime we recommend using parked domains and addon domains to get around the problem to make your website visible again. You can also use this tool http://www.heliohost.../scripts/domain to change your main domain. http://www.helionet.org/index/topic/13972-cocc-offline/
Ice IT Support Posted November 21, 2012 Posted November 21, 2012 Your account was suspended for:Malware. 1 file. W32S.Adware.Installcore-3 FOUNDPlease remove these files as soon as possible. If these files are not removed in 24 hours, your account will be re-suspended.
leandrinhomayer Posted November 21, 2012 Author Posted November 21, 2012 but how do I find and then delete the malware?
Tjoene Posted November 21, 2012 Posted November 21, 2012 To find the infected files you can take a backup of your site, download the files to your computer and scan the files using a virus- and mall-ware scanner like AVG Virus scanner and Malwarebytes. You should be able to find them.
Krydos Posted November 22, 2012 Posted November 22, 2012 Your account is showing up as clean now. Thank you for taking care of this.
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