ethanh Posted November 18, 2012 Posted November 18, 2012 My account was suspended today and I would like to know the reason why. All I am hosting is two small (1 min) videos that have been viewed maybe 50-100 times in the last week. I also have a IM running off of MySQL however that I have had for a long time without problems and is not used very much. Thanks,ethanh
Ice IT Support Posted November 18, 2012 Posted November 18, 2012 Your account was suspended for:Malware. 2 file(s). Eicar-Test-Signature FOUNDPlease kindly delete these files or upload clean versions. Your account has been unsuspended.
ethanh Posted November 18, 2012 Author Posted November 18, 2012 Could you tell me the location of the files?
Krydos Posted November 18, 2012 Posted November 18, 2012 Sure, here you go: /home1/ethanh/files/docx/test.docx /home1/ethanh/backups/backup-201206011815.zip I'm guessing the second one is the same file archived.
ethanh Posted November 18, 2012 Author Posted November 18, 2012 Yup it is. Thank you very much for the fast replies. I've deleted the file.
Krydos Posted November 18, 2012 Posted November 18, 2012 Your account is showing up as clean now. Thank you for taking care of this.
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