samthebest Posted November 12, 2012 Posted November 12, 2012 Sorry I could not login at the time you unlocked my account. I thought I'll be notified by a mail while unocking my account thus I could not access my account and its locked again. Please unlock it so that I can try to resolve the problem. Username: samtbServer: StevieMain Domain: samtb.co.cc Can you please tell me the location of file where the virus is detected.
Krydos Posted November 12, 2012 Posted November 12, 2012 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
samthebest Posted November 12, 2012 Author Posted November 12, 2012 Can you please tell me the location where the virus is detected on my account
Krydos Posted November 13, 2012 Posted November 13, 2012 If you are found to be hosting malware you are given 24 hours to take care of the problem on your own, which is quite lenient compared to similar services. Failure to adequately resolve the issue on your own results in resuspension and removal of the files. Your account is now showing up as clean.
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