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Posted

Hi,

 

I am getting the following when attempting to use Softaculous to install software (Moodle) on my johnny account:

 

The following error occured: The INFO.XML file could not be found! Please report this to the server administrator.

 

Can you assist?

 

Regards,

Ivan

Posted

Hi,

 

I am getting the following when attempting to use Softaculous to install software (Moodle) on my johnny account:

 

The following error occured: The INFO.XML file could not be found! Please report this to the server administrator.

 

Can you assist?

 

Regards,

Ivan

 

Hi,

 

Sir, Plaese ask your host to run the CRON command to get the script package.

Refer following link to to execute the CRON command :

http://softaculous.com/docs/Immediate_update

 

For further assistance open a support ticket :

https://www.softaculous.com/support/

 

Regards

Softaculous Team.

Posted

Refer following link to to execute the CRON command :

http://softaculous.c...mmediate_update

That wasn't actually the problem, but good guess.

Moodle

Software not found.....Needs Update
Fetching Latest File......Saved the Latest File
Mirror : s2.softaculous.com
Unzipping the files......Unzipped Successfully
Deleting previous files......Done

Let us know if it still isn't working for you.

Guest
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