[Solved] File Recovery From Johnny

[LeozinhosaBR]

I'd like to request my backup files because I have important files into johnny and I can't lost then, I must very much of this arquives, please send to me, account infomation above:

 

Domain: Leozinhosa.com.br

username: lzsabr

server: Johnny

Please send to email: contato@leozinhosa.com.br because I don't have more the email of registration on heliohost

Thanks

[Krydos]

Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.

I'd like to request my backup files because I have important files into johnny and I can't lost then, I must very much of this arquives, please send to me,

Nobody has said anything about losing any files. In fact all of the news posts have said that all the files are still intact -- that's why we're able to give out backups -- the only problem is the server is offline and users can't access their own files. As soon as the server is fixed you will have access to your files again.

[LeozinhosaBR]

Helionet forum account verified email does not match the email address that the account you are asking for was created with.

 

I must remember my login and password, if I remember I can create another topic?

[Krydos]

You've got two options:

1. Change your Helionet email address and validate it to match te account your requesting a backup from.

2. Wait for Johnny to come back online and create your own backup.