imspdev Posted October 14, 2012 Posted October 14, 2012 I have a account in Johnny server but this server is down various days. Please move my account (files, cron jobs, mysql definitions and tables, and all definitions) to Stevie. Username: imspdevemail: impires@sapo.pt
Krydos Posted October 16, 2012 Posted October 16, 2012 Please move my account (files, cron jobs, mysql definitions and tables, and all definitions) to Stevie.That's not what we're offering. sers whose accounts are located on Johnny can request a copy of their files if they wish... If you also wish to move your account to Stevie you will also need to mention that in your post too because the automatic deletion script doesn't work when a server is offline, but a member of the Heliohost staff can still manually delete a Johnny account even if the server is offline.Do you want a copy of your files, and/or do you want your Johnny account manually deleted?
imspdev Posted October 16, 2012 Author Posted October 16, 2012 Is possible to create a account with the same name in stevie? Is possible copy a files to a new account in Stevie... and please send to me a script of database is possible... What is the steps to create a new account with equal address?
Krydos Posted October 17, 2012 Posted October 17, 2012 If you want your files now, you can have them. If you want a copy of your database export, you have to wait for Johnny to come back online. If you want to create an account on Stevie, you need to delete your Johnny account first. Just tell us what you want.
imspdev Posted October 17, 2012 Author Posted October 17, 2012 I want my files now and delete a Johnny account... Thanks in advance.
Krydos Posted October 17, 2012 Posted October 17, 2012 Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.
imspdev Posted October 18, 2012 Author Posted October 18, 2012 yes the email is ivan.ms.pires@gmail.com ... Sorry
Krydos Posted October 18, 2012 Posted October 18, 2012 Your Helionet validated email address still does not match the account that you are requesting data from. If you wish to prove that you own the account that you are requesting data from you must change your current Helionet contact email address http://www.helionet.org/index/index.php?app=core&module=usercp&tab=core&area=email to the email address matching the Heliohost account you are claiming, or you must create a new forum account that uses the email address that the Heliohost account was created with. In both cases the forum will send a validation link to that email address that you must click in order to prove that the email address belongs to you. Sorry for the inconvenience, but we can't just hand out potentially sensitive and private data to just anyone who asks for it. You have to prove that it is your data.
imspdev Posted October 18, 2012 Author Posted October 18, 2012 Changed. Please send to me my files and delete my account in johnny to re-create the account in Stevie. Sorry
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