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Posted

Hello,

 

I'd like to request that my account on Johnny may be moved to Stevie.

 

Domain: everettwalls.com

Username: nuds

 

I do not need all of what Johnny offers and Stevie will do just fine for me. Thank you for your services, as they are amazing in every aspect.

 

nuds

  • Like 1
Posted

Hi,

 

I am having a few problems regarding my account.

Following this post I started in response to the Johnny downtime blog: http://www.helionet.org/index/topic/13657-solved-move-from-johnny-to-stevie-request/

I received an PM from a Support Member containing my files, which I successfully downloaded and confirmed my download. In my attempts to create an account on Stevie, I am first greeted by a welcome email informing me of my successful account creation on Stevie. Immediately after I received this email, I get an email stating:

 

Dear nuds,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Sorry, a DNS entry for everettwalls.com already exists, please delete it first (from all servers in the dns cluster)

 

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

I have tried using the script at http://www.heliohost.org/home/support/scripts/delete but this returns with the error

We're sorry, but we either could not find that account in the database, or it is not listed as active. Please contact an administrator if you feel this message is in error.

 

Domain: everettwalls.com

Username: nuds

 

Thank you.

Guest
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