Jonny Posted October 5, 2012 Share Posted October 5, 2012 Hi, I was wondering if it is possible to have my account's password reset? User: vstudiosDomain: vertexstudios.net I tried to log in with the password that I gave at registration, but it would not work (Incorrect password).I tried password reset too, but never got the email that it said that it would send.My email doesn't have a junk folder either (Roundcube webmail), so I'm pretty sure it's not in there lol. Thanks in advance,Jonny Link to comment Share on other sites More sharing options...
Krydos Posted October 5, 2012 Share Posted October 5, 2012 You account hasn't been created yet. Until your account is created you can check it's status in the creation queue by typing your username into this tool http://www.heliohost.org/home/support/scripts/status Obviously you won't be able to log in or reset the password of an account that hasn't even been created. Link to comment Share on other sites More sharing options...
Jonny Posted October 5, 2012 Author Share Posted October 5, 2012 Oh, sorry. Link to comment Share on other sites More sharing options...
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