cookiesui Posted October 3, 2012 Posted October 3, 2012 A long time ago I registered cookiesui.heliohost.org. Then I deleted that account. Now when I try to re-register again, it says: Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a DNS entry for cookiesui.heliohost.org already exists, please delete it first (from all servers in the dns cluster) Please visit http://www.heliohost...ipts/signup.php and try to signup again. Regards,HelioHost Staff The account that's associated with cookiesui.heliohost.org has long since been deleted, so I assumed that that domain should be free? Every time I try to sign up, it gives me this error. Please help. Thanks!
cookiesui Posted October 4, 2012 Author Posted October 4, 2012 It seems to have worked; I didn't get an error email! Thank you so much! EDIT: But I get this error when I visit cookiesui.heliohost.org: I assume Johnny is down?
Krydos Posted October 6, 2012 Posted October 6, 2012 Yeah, it looks like you managed to get your new account created right before Johnny started having issues. See http://www.helionet.org/index/topic/13575-more-johnny-issues/ and http://www.helionet.org/index/topic/13561-internal-error-on-login-to-cpanel-webmail-johnny/
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