HelioHost Posted October 3, 2012 Posted October 3, 2012 The problem that caused the massive Johnny downtime over the last day has been discovered, and everything on all Heliohost servers is now online and fully functional. The cause of the downtime wasn't actually one particular thing, but rather a perfect storm of many different small issues that if they had happened one at a time or in a slightly different order would have been easily manageable. However, because of the perfect order in which they occurred, and the fact that they all randomly managed to happen at the same time caused a critical system file on Johnny to become corrupt thus inducing Charlie to go haywire taking down Cody in the process. We came to these conclusions after a thorough log file investigation, and a painstakingly cautious testing progression where each service was brought online one at a time and then meticulously analyzed before proceeding to the next service. The above mentioned critical system file has been successfully rebuilt, and we are confidant that no user data has been lost in the process. Plans are already in motion to prevent anything like this from happening again in the future, but it was probably a one in a million chance for everything to line up the way they did to begin with. After the changes are fully implemented we are sure that the one in a million chance will become a none in a million chance. Thank you for your patience during this process that will undoubtedly leave our servers more stable and more secure than ever.
phChaos Posted October 3, 2012 Posted October 3, 2012 Johnny is online again but Apache can't find my jsp pages. Do you know what's happening? Thanks.
Krydos Posted October 4, 2012 Posted October 4, 2012 Johnny is online again but Apache can't find my jsp pages. Do you know what's happening?See http://www.helionet.org/index/topic/13540-solved-running-jsp-on-johnny/page__view__findpost__p__83735
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