amir-shakh Posted September 20, 2012 Share Posted September 20, 2012 himany days ago i make a new user account Username: mahmood (note: case sensitive!)Domain: safireshgh.heliohost.orgControl Panel URL: http://safireshgh.heliohost.org/cpanel and after active my account i design a website with joomlaand i need to this website today,but i cant accsses to this linkplz answer me,and if u have a backup of my site plz send to me tanx of all bye Link to comment Share on other sites More sharing options...
Krydos Posted September 20, 2012 Share Posted September 20, 2012 That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted. We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days. Link to comment Share on other sites More sharing options...
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