[Solved] I Cant Accsess My Account

[amir-shakh]

hi

many days ago i make a new user account

Username: mahmood (note: case sensitive!)

Domain: safireshgh.heliohost.org

Control Panel URL: http://safireshgh.heliohost.org/cpanel

 

and after active my account i design a website with joomla

and i need to this website today,but i cant accsses to this link

plz answer me,and if u have a backup of my site plz send to me

 

 

tanx of all

 

 

bye

[Krydos]

That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted.

 

We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days.