panchazo Posted September 9, 2012 Posted September 9, 2012 > Your hosting account at HelioHost has encountered an error during installation. The error is:>> Sorry, a DNS entry for elmagomerlin.com already exists, please delete it first (from all servers in the dns cluster)>> Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. This is the error I got after an apparently successful signup. I am guessing it is a result ofmy previous (unsuccessful) signup attempts. I do not currently have any other accounts onheliohost, and elmagomerlin.com is still hosted elsewhere. So could you please clean up whatever is left of my previous signup attempts so that I don'tget this error about DNS entries already existing? Appreciate your help.
Krydos Posted September 17, 2012 Posted September 17, 2012 The remnants of an old account were manually removed and the new account was successfully recreated.
Krydos Posted September 17, 2012 Posted September 17, 2012 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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