paulbird Posted September 3, 2012 Share Posted September 3, 2012 I opened an account today with a registered domain name and username as my own name and then realised that all the databases would need resetting owing to the different username from previous hosting. I am sorry for the trouble but would it be possible please to change the username from paulbird to mnc, for reference the account is on Stevie and the domain is greenhithe.org.uk ThanksPB Link to comment Share on other sites More sharing options...
cl58 Posted September 3, 2012 Share Posted September 3, 2012 I changed your username from "paulbird" to "mnc". It is effective immediately and affects cPanel, Mail, FTP, and all other services using your hosting username. It does not affect your HelioNet username. Would you like me to change that for you too or do you want it to stay paulbird? Link to comment Share on other sites More sharing options...
paulbird Posted September 3, 2012 Author Share Posted September 3, 2012 That's really kind of you, thank you for sorting out my silly mistake. No, the username is fine as paulbird, that can stay, I just wanted to avoid the configuration changes for the dbases and I appreciate your help, thanks.PB Link to comment Share on other sites More sharing options...
cl58 Posted September 4, 2012 Share Posted September 4, 2012 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. 1 Link to comment Share on other sites More sharing options...
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