bongi Posted June 25, 2012 Posted June 25, 2012 i desperately need some help configuring DNS for my domain.. i bough a domain name and tried to configured it for my heliohost account. (buzzmouse.com)ns1.heliohost.org, ns2.heliohost.org the heliohost account was working good (buzzmouse.heliohost.com). i tried first using the cPanel option : Parked Domain - gave it 2 days.then tried manually configured 'Advanced DNS zone editor'.then tried to use the domain change script at: http://www.heliohost.org/home/support/scripts/domain all option resulted in getting to this page :/cgi-sys/defaultwebpage.cgi (HELIOHOST ACCOUNT QUEUED) the situation now is that i cant do anything in either cPanel (You do not have permission to read the zone for : www.buzzmouse.com)or using the script again (We're sorry, but we either could not find that account in the database, or it is not listed as active. Please contact an administrator if you feel this message is in error.) HELP!!!
bongi Posted June 26, 2012 Author Posted June 26, 2012 i had some tries in the past week, but the last action i took was to disable the parked domain and run the domain script (http://www.heliohost.../scripts/domain) about 3 days ago.
cl58 Posted June 26, 2012 Posted June 26, 2012 Try changing your main domain back to a .heliohost.org domain. Wait for that to fully process (make sure you can access the website from the new domain) and then add a parked domain in cPanel. After that, it could take up to 24 hours to propagate the DNS.
bongi Posted July 1, 2012 Author Posted July 1, 2012 ok, i follow your steps + some rules and redirections in .htaccess file and it look good now.thanks..
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