[SOLVED]Can't Login (Cpanel)

[Waflix]

Yesterday and today I've tried logging in into my cPanel, but without any succes. When I enter the wrong password I get the normal error message, but when I try logging in with the correct one I'm being redirected to the usual cPanel (the URL seems normal), but the page is empty. Blank, nothing in the source code.

I can still up- and download files with FTP-client Filezilla, so I don't think I've been inactive for too long or suspended. Does anyone recognise this problem? I didn't see any posts related to this problem, so it's probably just me.

Also, I've tried logging in through stevie.heliohost.org:2082 and heliohost.org (that form at the bottom of the page). Just a detail.

 

My account is located at server Stevie as 'waflix'.

 

 

(Title should be "Can't log in (cPanel)". Just a tiny correction)

[Byron]

Try:

 

http://stevie.heliohost.org:2082/frontend/x3/index.phpcp

 

[Waflix]

That is exactly the page that is empty. I get redirected there, but it's just empty.

[Byron]

You can try:

 

http://cpanel.heliohost.org

 

If that doesn't work, maybe try another browser.

[Waflix]

I found an e-mail in my inbox with which I could renew my account, so I've been unsuspended. No I only have to wait until the Service is Temporarily Available again.

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Neither Google Chromium nor Mozilla Firefox allow me to log in via cpanel.heliohost.org. When I use stevie.heliohost.org:2082 I am allowed access, but end up at a blank page.

[Byron]

You might try refreshing your cache?

[Waflix]

Refreshing my cache solved the problem. Thank you for the support!

[cl58]

Glad your question got answered!

 

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