Waflix Posted March 19, 2012 Posted March 19, 2012 Yesterday and today I've tried logging in into my cPanel, but without any succes. When I enter the wrong password I get the normal error message, but when I try logging in with the correct one I'm being redirected to the usual cPanel (the URL seems normal), but the page is empty. Blank, nothing in the source code.I can still up- and download files with FTP-client Filezilla, so I don't think I've been inactive for too long or suspended. Does anyone recognise this problem? I didn't see any posts related to this problem, so it's probably just me.Also, I've tried logging in through stevie.heliohost.org:2082 and heliohost.org (that form at the bottom of the page). Just a detail. My account is located at server Stevie as 'waflix'. (Title should be "Can't log in (cPanel)". Just a tiny correction)
Byron Posted March 19, 2012 Posted March 19, 2012 Try: http://stevie.heliohost.org:2082/frontend/x3/index.phpcp
Waflix Posted March 19, 2012 Author Posted March 19, 2012 That is exactly the page that is empty. I get redirected there, but it's just empty.
Byron Posted March 19, 2012 Posted March 19, 2012 You can try: http://cpanel.heliohost.org If that doesn't work, maybe try another browser.
Waflix Posted March 20, 2012 Author Posted March 20, 2012 I found an e-mail in my inbox with which I could renew my account, so I've been unsuspended. No I only have to wait until the Service is Temporarily Available again.----Neither Google Chromium nor Mozilla Firefox allow me to log in via cpanel.heliohost.org. When I use stevie.heliohost.org:2082 I am allowed access, but end up at a blank page.
Waflix Posted March 20, 2012 Author Posted March 20, 2012 Refreshing my cache solved the problem. Thank you for the support!
cl58 Posted March 20, 2012 Posted March 20, 2012 Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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