dbagley Posted December 7, 2011 Posted December 7, 2011 dbagleyjohnnydemos.heliohost.org Either we could not find that account in the database, or it has already become active. If you're seeing an "Account Queued" page, please wait an additional 24 hours. ["I am not seeing this. I am getting 404"] If you aren't seeing anything, please refresh your browser's cache. ["Tried this first, then checked the NS records.. NS1 and NS2 do not match."] This probably should not go in this section but there does not seem to be a General Customer Service...
xwinuser Posted December 7, 2011 Posted December 7, 2011 Hi When did you sign up? How many actual hours ago? NS1 and NS2 should be two different addresses.
xwinuser Posted December 7, 2011 Posted December 7, 2011 The site seems to be working now. I see a folder tree. No index.html file? Probably just needed to wait the recommended 24-48 hours.
Tjoene Posted December 9, 2011 Posted December 9, 2011 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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