seanm Posted December 2, 2011 Share Posted December 2, 2011 Recemtly purchased a new domain and changed the hosting to the correct domain Also put heliohost dns names in at 123 reg but the website isn't showing this is what the support at 123 reg said Dear Sandra, Thank you for contacting 123-reg on the 30th November 2011. Please check your settings over at the hosting provider that you have as there seems to be a nameservers loop in place.Please make sure everything is setup properly at that end as here all the settings look ok. If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us. Kind regards, Adriana123-reg Link to comment Share on other sites More sharing options...
Krydos Posted December 2, 2011 Share Posted December 2, 2011 You're going to have to be a little more specific. What server are you on? What is your username? What is the domain that isn't working? When did you park it? When did you set the nameservers? Is the problem still occuring? Anything else that might help us troubleshoot this issue? Link to comment Share on other sites More sharing options...
seanm Posted December 2, 2011 Author Share Posted December 2, 2011 Username seanm Website werehamtoday.co.uk. Changed it to this about four days ago Server is Stevie and put dns in around five days ago Link to comment Share on other sites More sharing options...
maths222 Posted December 2, 2011 Share Posted December 2, 2011 Seanm's name-servers are pointed to HelioHost (I used DNS lookup). However, on the HelioHost end, his domain is not in the nameservers. Is his default domain currently something else, or is he having a name-server issue like I have? Link to comment Share on other sites More sharing options...
Guest xaav Posted December 2, 2011 Share Posted December 2, 2011 Fixed; the changes should appear within three hours. Link to comment Share on other sites More sharing options...
seanm Posted December 2, 2011 Author Share Posted December 2, 2011 Thank you very much Link to comment Share on other sites More sharing options...
Guest xaav Posted December 2, 2011 Share Posted December 2, 2011 Please clear your cache. Link to comment Share on other sites More sharing options...
Guest xaav Posted December 2, 2011 Share Posted December 2, 2011 Glad your problem got solved! Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
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