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Posted

Recemtly purchased a new domain and changed the hosting to the correct domain Also put heliohost dns names in at 123 reg but the website isn't showing this is what the support at 123 reg said

 

Dear Sandra,

 

Thank you for contacting 123-reg on the 30th November 2011.

 

Please check your settings over at the hosting provider that you have as there seems to be a nameservers loop in place.

Please make sure everything is setup properly at that end as here all the settings look ok.

 

 

 

If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.

 

Kind regards,

 

Adriana

123-reg

 

 

 

Posted

You're going to have to be a little more specific. What server are you on? What is your username? What is the domain that isn't working? When did you park it? When did you set the nameservers? Is the problem still occuring? Anything else that might help us troubleshoot this issue?

Posted

Username seanm Website werehamtoday.co.uk. Changed it to this about four days ago Server is Stevie and put dns in around five days ago

Posted

Seanm's name-servers are pointed to HelioHost (I used DNS lookup). However, on the HelioHost end, his domain is not in the nameservers. Is his default domain currently something else, or is he having a name-server issue like I have?

Posted

Fixed; the changes should appear within three hours.

Guest
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