[SOLVED] Suspended: Maths222

[maths222]

Username: maths222

Server: stevie

Domain: hprobotics.co.cc

 

I can log into the cpanel. However, when I visit my site, I get an account suspended message. Why?

 

Thanks!

[Byron]

It's because you have an account on Johnny that is showing as suspended with the exact same domain name. Would you like me to delete the account on Johnny?

[maths222]

Yes. Sorry that I have two accounts. I thought I had deleted the one on Johnny. Please do delete that one.

[Byron]

Ok I've deleted the account on Johnny but we've still got a problem.

 

@admin.: When I go to check for zone records at the WHM for this domain:

 

hprobotics.co.cc

 

I'm not seeing that domain come up. How do we fix this?

[Guest xaav]

That domain is showing up as registered on HelioHost's nameservers.

 

Look in /etc/named.conf on Stevie, and remove the entry for that domain, and the file corresponding to it. Cody is synced every 24 hours, so don't touch him. Also, don't make the changes on Cody, as they will be erased.

[Byron]

What I was talking about is that when I go to the WHM on Stevie and then down to the DNS Functions to Edit DNS Zone, his domain doesn't come up. Maybe that doesn't matter? Anyway I'm not where I can do the fix you posted. Can another admin. take care of this?

 

 

 

 

[Krydos]

Look in /etc/named.conf on Stevie, and remove the entry for that domain, and the file corresponding to it.

There is no record for hprobotics.co.cc on either stevie or cody. There is this though

zone "maths222.heliohost.org" {
	type master;
	file "/var/named/maths222.heliohost.org.db";
};

Dig for hprobotics.co.cc on ns1 shows the old johnny ip address still, and ns2 has nothing or just corrupted information.

 

Ok, I've got it half fixed now. hprobotics.co.cc shows up right in ns2, but the old johnny ip is still coming from ns1. Sync should fix this now completely.

[Krydos]

The DNS sync didn't seem to correct it either, and since cody is the nameserver that is correct at the moment, and stevie is the one that is wrong I suspect the incorrect information will overwrite the correct eventually.

Incorrect:

From ns1.heliohost.org:

;; QUESTION SECTION (1 record)
;;
;hprobotics.co.cc. IN ANY

;; ANSWER SECTION (5 records)
hprobotics.co.cc. 14400 IN MX 0 hprobotics.co.cc.
hprobotics.co.cc. 86400 IN SOA ns1.heliohost.org. ashoat.gmail.com. 2011091201 86400 7200 3600000 86400
hprobotics.co.cc. 86400 IN NS ns1.heliohost.org.
hprobotics.co.cc. 86400 IN NS ns2.heliohost.org.
hprobotics.co.cc. 14400 IN A 64.62.211.131

;; AUTHORITY SECTION (0 records)

;; ADDITIONAL SECTION (3 records)
hprobotics.co.cc. 14400 IN A 64.62.211.131
ns1.heliohost.org. 14400 IN A 65.19.143.3
ns2.heliohost.org. 14400 IN A 64.62.211.133

Correct:

From ns2.heliohost.org:

;; QUESTION SECTION (1 record)
;;
;hprobotics.co.cc. IN ANY

;; ANSWER SECTION (5 records)
hprobotics.co.cc. 14400 IN MX 0 hprobotics.co.cc.
hprobotics.co.cc. 86400 IN SOA ns1.heliohost.org. ashoat.gmail.com. 2011120201 86400 7200 3600000 86400
hprobotics.co.cc. 86400 IN NS ns1.heliohost.org.
hprobotics.co.cc. 86400 IN NS ns2.heliohost.org.
hprobotics.co.cc. 14400 IN A 216.218.192.170

;; AUTHORITY SECTION (0 records)

;; ADDITIONAL SECTION (3 records)
hprobotics.co.cc. 14400 IN A 216.218.192.170
ns1.heliohost.org. 14400 IN A 65.19.143.3
ns2.heliohost.org. 14400 IN A 64.62.211.133

 

Interestingly enough stevie's /var/named/hprobotics.co.cc.db file is correct too.

[Byron]

Thanks Krydos for taking care of this!

 

[maths222]

I now get an "Account Queued" page when I visit my website.

 

Also, the script should block domains from being changed if the name server is not already set and the domain is not already in use.

[Krydos]

It's not completely taken care of if you look at my dig above. ns1.heliohost.org is still returning the ip of his old johnny account.

[maths222]

Thanks. I just noticed the queued page is for the Johnny account.

[Guest xaav]

Restarting named.... Maybe this will fix the problem.

[Krydos]

Both ns1 and ns2 are reporting the same information now and hprobotics.co.cc is working now.

[Guest xaav]

Glad your problem got solved!

 

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