Krydos Posted November 21, 2011 Posted November 21, 2011 There is no account in the database that matches that username or that domain. Most likely your account got deleted due to inactivity. Feel free to create a new account http://www.heliohost.org/home/signup and restore your site using any backup data that you may have. Keep in mind that once an account is deleted Heliohost removes all the data from our servers and we keep no backups for you. To prevent your new account from being deleted again please remember to log into cPanel at least once every 30 days. Sorry for any inconvenience that this has caused, but our systems have to delete inactive accounts to make room for accounts that are being used.
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